Water Heater Repair in Troy

Water heater repair Troy NY homes need fixes no hot water, pilot lights that keep going out, leaks from valves and bad electric elements. Most of the time, the right part is already on the van and the fix happens that same trip. Call us, and a licensed plumber tests your unit and tells you honestly if repair or replacement makes more sense.

We help homeowners, landlords and small shops across the city, and our plumber in Troy NY team covers the nearby towns too. For bigger projects, see the full list of water heater services.

A repair visit covers every part that can stop a tank from heating.

• Pilot and thermocouple. The small flame and the sensor that keeps the gas on. A worn thermocouple is the top reason pilots go out.
• Gas control valve. The box on the front of a gas tank. When it fails, the burner will not fire even with a good pilot.
• Burner cleaning. Dust and rust flakes choke the flame and make it burn yellow and weak.
• Electric elements and thermostats. An electric water heater element replacement fixes most electric tanks that run lukewarm or cold.
• Relief valve and drain valve. Leaky valves get replaced before they soak the floor.
• Dip tube. A broken tube mixes cold water into the hot, so showers cool off fast.
• Anode rod. A fresh rod slows rust and can stop rotten egg smells.
• Flush and descale. Sediment comes out of the tank bottom so the burner can heat the water again.

• Scale buildup. Hard deposits coat electric elements and pile up on tank bottoms, so elements burn out and tanks start to rumble.
• Drafty old basements. Stone foundations and old windows let drafts in, and a draft can blow a pilot out on a windy night.
• Cold months and tenants. A renter without hot water in a February cold snap needs it back that day, and landlords need a plumber who shows up.
• Aging tanks. Plenty of Troy basements hold tanks past ten years old, where small parts start failing one after another.
• Shared heaters in rentals. Some older two family homes run both units off one tank, so a single failure leaves two households cold.

• Pilot light keeps going out water heater calls, fixed with a new thermocouple, a cleaned pilot tube or a draft check.
• No hot water at all, often a dead gas valve or two failed elements.
• Water heater not heating Troy calls where the water is only lukewarm.
• A rumbling or water heater popping noise from scale on the tank bottom.
• Water heater relief valve leaking onto the floor, which can mean high pressure or a worn valve.
• A dripping drain valve at the base of the tank.
• Smelly hot water, usually fixed with a new anode rod.
• A tripping breaker on an electric unit, often a shorted element.

A few repair jobs show up again and again on our schedule.

• Pilot that would not stay lit in a drafty cellar, fixed with a new thermocouple.
• Lukewarm water in a rental with an electric tank, fixed with two elements and a flush.
• Relief valve dripping after a new check valve went on the main, fixed by adding an expansion tank.
• Short showers in a family of five, traced to a broken dip tube mixing cold water into the hot.

Some problems are safety issues. Shut off gas or power and call if you notice any of these.

• A gas smell near the tank. Leave the house and call National Grid from outside first.
• Scorch marks on the tank, the floor or the wall near the burner door.
• Water pooling under the tank, which often means the tank itself has rusted through.
• The relief valve spraying. Do not cap it or plug it. It is releasing dangerous pressure.